Home Depot vs. JetBlue: Who engages better on Facebook? – iMediaConnection.com

Posted: September 14, 2010 in Uncategorized
“I liked this posting, and by the way, the companies that can engage customers actively using e-tools such as social networks will be able to know more their clients and will be able to implement evangelist programs and to create the right buzz to achieve strategic goals.

Enjoy this posting and if you have more examples about companies using social networks to solve problems or build loyalty let us know.

Success.”

The true test of your brand’s social mettle is in how you steer the conversation when a consumer complains. Learn how to fashion your interactions based on the online behavior.
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